Good: I USED TO LOVE going to Marchetti when they had a caring sincere staff and management.. Bad: Having added costs to my meal without me be told or asked. Charging for a tiny single piece of cake definitely not the hugmongous size you get at Greggs and free for your birthday. I guess since they don't want my business I will be celebrating birthdays at Greggs from this day forth. Improvements: Have managers who actually want to keep patrons returning and giving them a salary rather than pissing them to never want to return. So disappointed with her attitude. Other: Definitely did not like the woman manager telling me that they definitely do not give complimetary birthday cakes when I told her I was there for my birthday on June 29 and Anthony had my waitress bring a complimentary birthday cake to me. I did not like feeling the attitude she was giving me that I was not telling her the truth. BTW it was so much better than what we received tonight that WE HAD TO PAY $6.00 for. We were given a meezsly little chocolate 1inch cake single portion +not worth the unexpected $.
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