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Horrible Customer Service!! - Review by Guest | Innovations Salon & Day Spa

Innovations Salon & Day Spa

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Horrible Customer Service!! 12/13/2008

I made an appointment with the emailing list discount and the lady on the other line never mentioned that I had to bring in a print out. Had my massage, then got charged full price ($100) for a massage! The lady at the front desk would not even look at me! She told me no exceptions (although she told me she knew I was on the mailing list) she still wouldnt allow it. I used to buy all my makeup, get my hair done there, and this is how they repaid me! Needless to say, I will never be back!! So rude more
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