DONT BUY A CAR FROM MITSUBISHI !!!!!
On 6-11-11 I took my wife to buy a new Outlander sport from Anaheim Mitsubishi,,, Fully loaded,,, We spent all day at the dealer...
They didnt have the color we wanted..,,, they told me they found the car at another dealer and would deliver the car to my home in 2 days as they had to transfer it from the other dealer in San Jose,,,
we went into the finance office ,,,, filled out all the paperwork .....I paid CASH for the car,,, $28,0000... Paid in full..!!!!.. Signed the contract including VIN number..
Since we had to wait for the car they gave me a loaner..... so I sold my wife's current car.....
we were both SOOO exited to have the new car delivered...
2 days later we were called by the dealer who told us that a few hours after we bought the car... the San Jose dealer sold it to someone else !!! Even though the Anaheim dealer told the San Jose dealer that the car was already sold…
As far as I was concerned the car belonged to me !!! The Anaheim dealer manager Rasool called and offered me other vehicles..... Different colors and options!!
When I told him I was unhappy with the service he started TO YELL AT ME !!!! ..... I finally hung up.
I talked with the Mitsubishi regional manager for about an hour,,, he finally admitted that Mitsubishi Motors had basically screwed me....
I then called Mitsubishi America who gave me a complaint case number (1235983544). Mitsubishi said they would try to find an identical vehicle in another area…. That was a week ago and I NEVER heard from them again.. Meanwhile the Anaheim dealer took the loaner car back… so I am without a car for my wife.
I now have to RENT a car for my wife since Mitsubishi is not delivering the car I bought in full....
This leaves me paying (out of my own pocket) for a rental car !!!!
I AM AMAZED / FLAWED / DISGUSTED AT THE SERVICE i HAVE RECEIVED FROM NOT JUST ANAHEIM MITSUBISHI... BUT MITSUBISHI AS A WHOLE!!!! WHAT KIND O
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