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Walter's Auto Sales And Service, Inc

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3213 Adams St./Auto Center Dr
Riverside, CA 92504

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(951) 688-3332
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Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Walter's Auto Sales And Service, Inc - Riverside, CA
Reviews
( 254 )
( 3 )
( 3 )
( 0 )
( 4 )

Best

I went to Walter's for their Waltoberfest Sale and got the sweetest deal in the world!!! They have a nice selection of cars that are reasonably priced. I got a black Merce...

Worst

I just purchased my amamzing New Mercedes from vincent troncoso at walters Mercedes. It was by far the best sales exsperience I have ever had. Very smooth no pressure and I got th...

A knowledgeable and understanding service advisor 2/16/2011

Derrick was very helpful and made every effort to help me with my vehicle. It is always a pleasure working with him. I am lucky to have such a knowledgeable and understanding service advisor who goes the extra mile to ensure outstanding customer service. Thank you so much for your wonderful help! more
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A knowledgeable and understanding service advisor 2/16/2011

Derrick was very helpful and made every effort to help me with my vehicle. It is always a pleasure working with him. I am lucky to have such a knowledgeable and understanding service advisor who goes the extra mile to ensure outstanding customer service. Thank you so much for your wonderful help! more
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the process couldn’t have been easier. 2/14/2011

My name is Norma Tunnell and I am taking a moment to jot down a few words on my recent experience at your dealership. On January 1, 2011 my husband and I were looking at BMW’s at the dealership up the street from yours.  My Husband has always been a BMW fan and we were test driving a few since my Audi lease was ending. I wanted to take a few days to think about the purchase of the BMW we had decided on and had left. We passed the Mercedes-Benz dealer and decided to look at a comparable alternative to the BMW. We started to look at the cars on the lot when we were approached by a sales rep by the name of Duc Trough. I must be honest that at first I was saying to myself “can’t they just leave us alone.” Well, his approach and conversation immediately made me change my mind.  He was not one of those “pushy sales types” that you inevitably encounter at dealerships. He instantly made me and my husband feel at ease and that this was “our time”. He was able to handle the pressure put on by my husband (BMW fan to the end) to explain the unique differences between the two car types. I was instantly sold and within an hour my husband put up the white flag. We made the decision to lease a new 2011 C300 and the process couldn’t have been easier. Our experience just got better when dealing with Paul Heng, Sales Manager and into finance with Juilo. The time we had there was filled with humor an fun - not a typical auto purchase experience!!! I can honestly say that I will only go to Walter’s Mercedes-Benz to purchase my next car and will recommend to anyone interested in a Mercedes to take a trip to Riverside to se Duc, Paul and Julio!!!\r more
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the process couldn’t have been easier. 2/14/2011

My name is Norma Tunnell and I am taking a moment to jot down a few words on my recent experience at your dealership. On January 1, 2011 my husband and I were looking at BMW’s at the dealership up the street from yours.  My Husband has always been a BMW fan and we were test driving a few since my Audi lease was ending. I wanted to take a few days to think about the purchase of the BMW we had decided on and had left. We passed the Mercedes-Benz dealer and decided to look at a comparable alternative to the BMW. We started to look at the cars on the lot when we were approached by a sales rep by the name of Duc Trough. I must be honest that at first I was saying to myself “can’t they just leave us alone.” Well, his approach and conversation immediately made me change my mind.  He was not one of those “pushy sales types” that you inevitably encounter at dealerships. He instantly made me and my husband feel at ease and that this was “our time”. He was able to handle the pressure put on by my husband (BMW fan to the end) to explain the unique differences between the two car types. I was instantly sold and within an hour my husband put up the white flag. We made the decision to lease a new 2011 C300 and the process couldn’t have been easier. Our experience just got better when dealing with Paul Heng, Sales Manager and into finance with Juilo. The time we had there was filled with humor an fun - not a typical auto purchase experience!!! I can honestly say that I will only go to Walter’s Mercedes-Benz to purchase my next car and will recommend to anyone interested in a Mercedes to take a trip to Riverside to se Duc, Paul and Julio!!! more
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so pleasant and wonderful 2/10/2011

Stacey is so pleasant and wonderful, she works with her customers, and makes them feel at ease with our cars in her hands. She is awesome and so is the service!!! Thanks again! more
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so pleasant and wonderful 2/10/2011

Stacey is so pleasant and wonderful, she works with her customers, and makes them feel at ease with our cars in her hands. She is awesome and so is the service!!! Thanks again! more
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Superior service!!!! 2/10/2011

Derrick Lynn was extremely professional and managed to take the time to answer all my questions and concerns. He is always extremely helpful and I think this is a great asset to Walter’s Mercedes-Benz. Superior service!!!!\r more
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Superior service!!!! 2/10/2011

Derrick Lynn was extremely professional and managed to take the time to answer all my questions and concerns. He is always extremely helpful and I think this is a great asset to Walter’s Mercedes-Benz. Superior service!!!! more
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Earl Seratte was fantastic! 2/2/2011

Earl Seratte was fantastic! He treated me with utmost respect. Earl is very professional and Walter’s is lucky to have him on staff! more
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Earl Seratte was fantastic! 2/2/2011

Earl Seratte was fantastic! He treated me with utmost respect. Earl is very professional and Walter’s is lucky to have him on staff!\r more
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I appreciated having Patty as my service advisor 2/2/2011

I appreciated having Patty as my service advisor because she made me feel confident that my car would be well-taken care of and would not mislead me to getting frivolous repairs for quota.\r more
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I appreciated having Patty as my service advisor 2/2/2011

I appreciated having Patty as my service advisor because she made me feel confident that my car would be well-taken care of and would not mislead me to getting frivolous repairs for quota. more
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No small prints, no hidden agendas, no lies... 1/25/2011

I did love chatting with the Fin, Mgr. Wayne Molter, what a genuine funny man, need more of them in this world. I purchased that car in under 2 hours WOW!! No small prints, no hidden agendas, no lies... plain down right to the blue book. more
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No small prints, no hidden agendas, no lies... 1/25/2011

I did love chatting with the Fin, Mgr. Wayne Molter, what a genuine funny man, need more of them in this world. I purchased that car in under 2 hours WOW!! No small prints, no hidden agendas, no lies... plain down right to the blue book. more
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He went the extra mile 1/25/2011

Dealt with the salesman Duke.  He was the perfect blend of helpful but not pushy.  I have some credit issues and needed to structure a deal in a certain way which I know probably would not work.  He went the extra mile in pursuing the banks and finding out exactly what the issue was.  The GM was extremely nice too, he greeted me the first time I walked in the dealership and sent me over to Duke immediately.  I didn't end up getting the vehicle due to financing issues out of their control but when the time is right, I'll be back there. more
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He went the extra mile 1/25/2011

Dealt with the salesman Duke.  He was the perfect blend of helpful but not pushy.  I have some credit issues and needed to structure a deal in a certain way which I know probably would not work.  He went the extra mile in pursuing the banks and finding out exactly what the issue was.  The GM was extremely nice too, he greeted me the first time I walked in the dealership and sent me over to Duke immediately.  I didn't end up getting the vehicle due to financing issues out of their control but when the time is right, I'll be back there. more
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Great to work with 1/21/2011

Mike was great to work with. I'm sure this won't be the last Mercedes I buy from him. more
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Great to work with 1/21/2011

Mike was great to work with. I'm sure this won't be the last Mercedes I buy from him.\r more
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Extremely pleased with everything 1/20/2011

I was extremely pleased with everything about our sales agent, Kevin Bolten. He was very knowledgeable, answered every question we had, took his time with us, he didn't pressure us in any way, he was very polite and understanding. I can't say enough about this great experience. Usually I never go to a dealership because of past experiences, this time was completely different. My experience with Kevin has changed my thoughts about dealerships. I loved the professionalism shown at Walter's, and it seems the main objective there is make sure the customer is happy, that's what customers like to hear. If I am ever lucky enough to purchase another Mercedes, I will look Kevin up!! more
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Extremely pleased with everything 1/20/2011

I was extremely pleased with everything about our sales agent, Kevin Bolten. He was very knowledgeable, answered every question we had, took his time with us, he didn't pressure us in any way, he was very polite and understanding. I can't say enough about this great experience. Usually I never go to a dealership because of past experiences, this time was completely different. My experience with Kevin has changed my thoughts about dealerships. I loved the professionalism shown at Walter's, and it seems the main objective there is make sure the customer is happy, that's what customers like to hear. If I am ever lucky enough to purchase another Mercedes, I will look Kevin up!! more
Reply | Report abuse |
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Additional information
  • Hours: Sales Department Mon - Fri: 8:00 - 9:00 Saturday: 9:00 - 7:00 Sunday: 10:00 - 6:00
  • Neighborhoods: Presidential Park
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