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NTB - National Tire & Battery - Plano, TX - Reviews page 1 - Judysbook

NTB - National Tire & Battery

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1801 N Central Expy (at Over 1200 Tire & Service Centers Nationwide!)
Plano, TX 75075
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(972) 881-8473
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NTB - National Tire & Battery - Plano, TX
NTB - National Tire & Battery - Plano, TX
NTB - National Tire & Battery - Plano, TX
NTB - National Tire & Battery - Plano, TX
NTB - National Tire & Battery - Plano, TX
NTB - National Tire & Battery - Plano, TX
NTB - National Tire & Battery - Plano, TX
NTB - National Tire & Battery - Plano, TX
NTB - National Tire & Battery - Plano, TX
NTB - National Tire & Battery - Plano, TX
NTB - National Tire & Battery - Plano, TX
NTB - National Tire & Battery - Plano, TX
NTB - National Tire & Battery - Plano, TX
NTB - National Tire & Battery - Plano, TX
NTB - National Tire & Battery - Plano, TX
NTB - National Tire & Battery - Plano, TX
NTB - National Tire & Battery - Plano, TX
NTB - National Tire & Battery - Plano, TX
NTB - National Tire & Battery - Plano, TX

Reviews

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I have the NTB coupon which I got thru 'Community Appreciation Program', which gives discounted oil change and free tire rotation. Let me tell you, these guys wont like to take co...

Be ready to spend a fortune to get a better treatment 5/5/2012

I have the NTB coupon which I got thru 'Community Appreciation Program', which gives discounted oil change and free tire rotation. Let me tell you, these guys wont like to take coupons. The attitude of the employees and manager at this center is that people with coupons are no worth their time. They changed the oil and gave me an estimate of $2500 on different things to be changed on my car. I said I need some time to look at it, and informed him that I will get back. From that moment on, they behaved as though you are some nuisance. The way of talk went from normal to rash. The manager slammed the door while I was walking towards the door. NOBODY deserves a treatment like this !!! I asked him whether the free wheel rotation is done, and he said I need to do the alignment (which costs minimum $80) for him to do the rotation. The reason he said is my car tires have uneven wear, and so he will not do it. The 'Community Appr. Program' coupon doesnt ask for alignment to get free wheel rotation, as I have got it done from other NTB locations before. This is the second time I have gone to this location, and both the times they didnt do the wheel rotation. Last time, the reason was they didnt have time to do it. Dude, the uneven wear is caused by not doing the rotation. Lesson learned, dont rely on NTB. I decided to go to some other workshop and get the rotation done. NTB will only make my car bad. Guys, STAY AWAY from this location. They wont treat you as you think if you are not ready to spend money on things which they recommend. Better go to some other place. more

Very poor service 2/25/2010

Went in to get an oil change per the coupon received in the mail. There were two cars ahead of mine. After waiting two hours and seeing four more cars that came in after me getting tire service I left. Seems if you want tires you get placed at the head of the line. Unfortunatly, I bought a set of tires at this place a few months prior. I will never go to this store again. Oh yea, they kept the coupon... more

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NTB 7/30/2005

This is not the most glowing review. My own personal experience was not that pleasant. The wait was long (almost 7 hours for an oil change and put the spare on front of car). I as a female hate going to garages for this very reason. Several staff members kept bugging me to buy all 4 tires, which I could not afford. Then, at the end of the day, they tell me they can not change my tire cause they can not find the accessory bar. I go home with a bad tire on front, get owners manual out and locate the bar myself. After one more trip back up to the garage, they finally put my tire on (another 2 hour wait). They did not bother to call me to let me know they were done. I went up right at closing, walked in and the just handed me my keys like they had done me a favor. Will not go back. Garages like this make women ancy enough already when they go in. The next week when I was able to buy some tires, I went to a store next door and purchased them there. Much cheaper and no hassle at all. more
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Owner Message

  • Tires-service-brakes-batteries! Instant credit available! Low monthly payments! Free with every tire purchase: 22 point vehicle inspection, lifetime tire rotation, free alignment check, 30-day ride guarantee! Huge selection of name brand tires for cars,...

Additional information

  • Hours:

    Mon-Fri 7am-8pm ; Sat 7am-7pm ; Sun 9am-6pm ; Open Holidays
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