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Horizon Auto Center

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5335 Horizon Rd
Rockwall, TX 75032

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(469) 698-8585
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Horizon Auto Center - Rockwall, TX
Horizon Auto Center - Rockwall, TX
Horizon Auto Center - Rockwall, TX
Horizon Auto Center - Rockwall, TX
Horizon Auto Center - Rockwall, TX
Reviews
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Best

This is the only purely professional repair shop I have ever seen. My husband and daughter each went in separately. They were treated honestly and the repairs were accurate and r...

Worst

All reviews seem positive

Editorial review from Citysearch 3/13/2013

""Our number one goal is to uphold quality, integrity, trust and reputation with each and every client""\r \r This statement may have been true a couple of years ago but not now. I have never felt so taken advantage of by a mechanic ever. They charged $150 for a smoke test that later I found out only cost $55 elsewhere. Unbelievable! Totally trusted this company and regret ever doing so. You better believe everyone I know will hear about this. more

Editorial review from Citysearch 7/26/2012

My mother, who has no knowledge of cars accept to put gas in it, was having engine problems. She went to a auto repair shop in Rockwall and was advised that repairs would cost right at $1000.00. When she called me about the repairs I told her to get a second opinion. She then went to another shop and was told $800.00 to make the repairs. After she described the problem to me again, I told her to go to Horizon Auto Care. Now up to this point I had only used Horizon for oil changes. Off she goes to Horizon and soon calls me back all ecstatic. She had talked to Cliff Payne and was advised that the repairs would only be around $200.00. I immediately drove to Horizon to find out what was wrong with her car. I then learned just how honest the Horizon Auto Care team is. They did not see an elderly woman that they could take advantage of. The other repair center was trying to trump up bogus repairs and costs, I read their repair estimate that was given to Mom. I talked it over with Cliff and he advised that the problem was listed on the estimate but that the rest of the repair items listed were not needed. Horizon made the repairs and her car ran fine till she sold it 6 years later. Since this event, approximately 10-12 years ago, I have never had a second thought in referring any one to Horizon, My wife goes there for all auto related needs, as well as my son. When my daughter starts to drive she to will go to Horizon. more

Editorial review from Citysearch 7/23/2012

I just had an engine replaced on my BMW at Horizon. We could not make up our mind for quite a while whether or not to fix the car or buy a newer model. Morgan was very patient with us and searched hard to find us the right engine with a good warranty. more

Editorial review from Citysearch 7/23/2012

I was looking for a ranch hand bumper. I found Horizon Auto Center, drove 2 hours from East Texas to get there. Installation was fast and well done, Noah was efficient and very conscientious. more

honest and treated fair 2/24/2012

This is the only purely professional repair shop I have ever seen. My husband and daughter each went in separately. They were treated honestly and the repairs were accurate and reasonable more

Thanks Guys 1/24/2012

My car was making weird noises when I step on the brakes. They did an excellent job with my brakes and also gave me an explanation of the issues, thanks guys. more

Fixed Right Away 1/20/2012

Check engine light came on and it scared me to death. Turned out it was a fuse but Horizon fixed it right away the first time. more

Great Work 1/10/2012

Thanks for all of your great work. I can finally stop running around looking for a reliable auto repair shop! You guys are the best. more

Reliable and direct in their service 1/6/2012

Reliable as can be every time. I never have any issues or extra drama with any of the employees. They know how to get the job done, and I am satisfied with the work. more

No Longer Worry 1/3/2012

I just wanted to thank you for fixing my car. The garage in our former city tried for the past year to figure out the check engine light and could not. It is such a relief to have it fixed and not have to worry about breaking down or ruining the engine. After rarely driving this past year due to the that anxiety, I am now looking forward to traveling. more

Great Service 12/2/2011

I was very impressed by the quality and speed of Horizon Auto Center. I was referred by a co-worker to give them a try an they did a wonderful job. more

Came Through For Me 11/16/2011

You need to know these guys really came through for me. I had an emergency situation taken care of for me in a very short amount of time. We often never hear how good of a job people are doing. Wanted to make sure someone knew this. more

Great auto repair shop to go to! 11/9/2011

I am new in this area, and wanted a trustworthy, knowledgeable and great auto repair shop to go to. Horizon Auto Center was recommended to me, and I am so glad that I went there. The lady who answered the phone was very nice when I made the appointment, and in explaining what they would do. Everything was checked over, and now my 20 year old Toyota is happy and so am I! I highly recommend them. Great service and honest service. more

FANTASTIC! 11/7/2011

I had a nice opportunity to visit Horizon to get something or other repaired on my ride. I went because it's close, just up the street as matter of fact. The guys were great at explaining what they were going to do to my baby. They had the part replaced in no time!! FANTASTIC!! more

Excellent service 11/3/2011

Excellent same day service on my Audi. They were very helpful. I will certainly use Horizon again. more

Willing To Go Out Of Their Way 11/1/2011

We were on our way to Tenn and our vehicle we were driving started to overheat. Exxon suggested we visit H.A.C. They were able to find the problem, and took us to Applebee's and came and picked us up when the repairs were done. Fast, friendly, willing to go out of their way to help us. I highly recommend the folks at Horizon Auto Center. Thanks. more

Very happy 10/27/2011

I recently brought my car in for service at Horizon. I had noticed a fluid leak under my car and wasn't sure what was leaking. Cliff found a leak from my fuel pump and told me it needed to be replaced. My car runs better than ever now and I am very happy with Horizon's work. I will definitely be recommending Horizon! more

Always Fast 10/18/2011

I have been taking my car to Horizon Auto Center for 3 years. I have never met a more honest mechanic. The first time I went there the guy told me to take my car to a muffler shop for a particular fix because it would be cheaper. They are always fast and their pricing is very competitive. My wife and I don't take our cars any where else. more

Best Auto Shop 10/11/2011

Best auto repair shop in town. I have been here several times since I have moved here and will continue to go for any further repairs. more

Excellent customer service 10/10/2011

Excellent customer service and great work, they fix things the first time and my car is always well taken care of. Wonderful Auto Center! more
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