Hearing Center of West Newton

I had a problem and Rhonda went above and beyond! She is knowledgeable, professional and understanding. I give her 10 stars! more

I've been going to West Newton Hearing for about five years, they have been extremely accommodating. The support that I have received has been way beyond my wildest expectation. I've seen both Debbie and Rhonda and they are both terrific. It more

I am a 60 year old male. During the past several years I have 'driven my wife and family crazy"" with my hearing loss. Pros: Location, beautiful office, profesionalism more

I have been seeing Debbie at West Newton Hearing Center for over twenty years. I have seen her work well with both children and adults. She is always very knowledgeable about the hearing aids and other tools that can help me with my hearing loss and almost intuitive when it comes to understanding any issues that arise from being hard of hearing. The office is very warm and friendly, and I have always been able to get a last minute appointment during emergencies such as a broken hearing aid. I highly recommend this place. more

I have taken my mother to several places and she has never been as happy as she is with all the people at this Center. Rhonda was so empathetic - listened to all my mother's stories and helped her feel comfortable with her new hearing aids. When my mother had a question she called and was given the same attention and warmth that she received with each visit. Go here if you want excellent service - the latest equipment - and peace of mind, knowing your loved ones wil be treated with dignity. Pros: attentive - caring service - excellent high tech equipment more

Last year my family finally persuaded my mother to get her hearing tested at the West Newton Hearing Center. Her audiologist, Rhonda Ruby, instantly knew how to make my mom feel at ease. After giving her a hearing test, she calmly explained the results to my mother and informed her that while she did have a hearing loss, there was a solution -- digital hearing devices. Pros: Expertise, Professional, Friendly, Great hearing aids, Terrific follow-up more

I was very disappointed with the service of one particular audiologist, Rhonda. I was appalled with the way she treated me. She was EXTREMELY snobby and did not take the time with me at all. I had new ear molds and let me tell you, they were HORRIBLE, they made feedback, cut into my ear, and so forth. After complaining about it, I had to wait TWO weeks before I could see Rhonda about it. (I work full time, and I am only available in the evening.) She did not symphatize with me at all, just said that i need to get used to wearing new molds. I agree with her on that, however, I do know after more than 25 years of wearing hearing aids, they should not be cutting into your ear. She need to understand that she is not the one wearing them and suffering the pain of molds cutting in your ear. She did horrible job with the tubes as well, never once making sure that they fit properly, so I made her keep them extra long, so I could cut them myself as soon as I went home. Pros: Evening hours, Great location, Secretary is GREAT (Love her!) Cons: NO parking, horrible audiologist service, EXPENSIVE more