I wanted to give zero stars, but couldn't. These people are crooks. They cannibalize parts from your vehicle to reuse elsewhere. I took my bmw in to get the driver's seat fixed. It needed a new cable.
I dropped the car off before work, and they drove with me to work then took the car back to the shoppe.
At the end of the day they picked me up in another customer's car. I know it was because when we pulled up, the owner was arriving. She and I walked into the shoppe at the same time. The driver ( in her car) didn't realize she was there, and drove it to the back of the shoppe. The woman commented, I thought I saw my car.
Since I was ahead of her, I paid, and got my keys and left. As I was getting settled in my vehicle, I saw the same car that they picked me up in, coming to the front of the shoppe. The woman came out and got in and drove off.
Anyway, if that wasn't enough, I noticed that my check brake light indicator came on as I drove off. There were no issues other than my broken seat which was broken by Eurosport Automotive on Coit. What bad luck, huh?
I turned around and went back to the shoppe and asked if they could replace the bulb. The tech came out, and said the bulbs may have gone out because the car was sitting out in the sun...Okaaaay. This is no joke.
He took the car to the back, and reappeared moments later. I paid $14 for the bulb, and was relieved that was done. He told me that the plastic housing for the light is so flimsy that the light indicator may come on again. I could see that the brake light was fine when he drove up.
Shortly into my ride home, the check license plate light came on. So he took the bulb from the license plate socket, and swapped out the blown brake light. I was done because I knew they were in over their heads. I concluded that they took the good brake light out of my vehicle to address someone else's issue, leaving me with the blown bulb.
I decided to forget about these ""dealership alternative shoppes"" and went to Classic BMW. They changed out the bulb without any issues.
Oh, and the passenger seat is messed up too. These people cannibalize parts, so unless you want a hassle or have your car driven to pick up other customers without your knowledge, DO NOT USE THESE PEOPLE, you will regret it. I certainly do.