Dick Hannah Honda

id: 30128476
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3321 NE Auto Mall Dr
Vancouver, WA 98662

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(360) 342-9660
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Reviews
( 550 )
( 61 )
( 7 )
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( 31 )

Best

My wife and I have bought several cars from Hannah Honda in Vancouver, WA. Just yesterday we purchased a brand new 2012 Honda CRV EX-L. Our salesman was Dave Sandford and he is...

Worst

Spoke with the GM today and he addressed my concerns. Maybe I got them on a bad day... a misinformed quote that wasn't corrected until I arrived, new software, and a team who are...

Great buying experience 10/25/2009

We live in Dallesport Wa. 90 miles east of Dick Hannah Honda. We had been looking for a vehicle for 2 weeks both locally and in Portland. All we had been getting was overpriced vehicles with pushy sales people. I saw a vehicle on Dick Hannah's website and put in a request for more information. I was amazed on how quickly it was that I received a phone call from Scott Doyle. We set up an appointment to see that vehicle and look at some others. When I arrived Scott was there and able to help me right away. We found Scott to be very courtious and helpful in every way. There was no presure from him and he was willing to help us look over any other vehicle we wanted to. We not only purchased that vehicle from Scott but also purchased a used Ford Ranger. We were very pleased with our experience with Scott and Dick Hannah Honda and would recomend them to anyone. Everyone there was nice polite and easy to work with. more

My new car purchase! 10/21/2009

I live in Northern California, but chose to purchase my new car at Dick Hannah Honda in Vancouver, WA because of the quality customer service that I received when having my previous car serviced there several months ago; and because after comparing prices with dealerships in my area, Dick Hannah Honda offered the best price and a great benefits package. I was very pleased with Mark Schultz, my salesperson, and his attentiveness to my needs and desires. They had to search outside of the dealership for the exact CRV that I wanted, and had it brought in. Mark even delivered it out to my sister’s home later that evening. I am very pleased with my new Honda purchase and my overall experience at Dick Hannah Honda. Mary Lapka, Marysville, CA more

Saeed rocks! 7/23/2009

Flawless. In a word that describes my recent interaction with sales executive Saeed Anwar at Dick Hanna Honda in Vancouver. He was terrific. I felt no pressure, my questions and concerns were addressed openly and expertly, he presented the vehicle with a professional thoroughness and attention to detail that was refreshing and he was attentive to my point of view during negotiations. The one glaring glitch in my experience had absolutely NOTHING to do with Saeed. I strongly objected and was incredibly disappointed in the manipulative tactic used by management to attempt to re-negotiate the price after I had struck a deal with Saeed. This is a tired, yet all too predictable, practice that a smart, sophisticated,savvy dealership should not employ. People...we consumers aren't stupid...we see what you're doing. Stop it and show some respect, not only for us but for your front line sales force. Empower them to make the deal and stay out of it. Saeed should have been able to take my check, shake my hand and send me away, happily motoring off in my new-to-me Honda Element. Instead, I dealt with smoke and mirrors, slight of hand, hand wringing and lots of paper shuffling...and ended up paying what I had originally agreed upon as a sales price. Why put the customer through such nonsense? I expected more from the management at Dick Hanna Honda after my wonderful buying experience with Saeed. Shame on you big boys for reaffirming the stereotypical car buying fiasco. more

way to go saeed and honda 6/17/2009

I was very happy with the customer service that I got from Honda overall. The sales person, SAEED, answered all my questions with patience, gave me options, and expailend all the features of the cars thoroughly. I was very impressed. He was very understanding about my concerns. Saeed made me think one more time that there are really very honest sales people out there. Eveybody in that dealership that I talked greeted me with smile and they were very friendly. I appreciate the time that SAEED and the finance department spent me. TQ and way to go Saeed and the team in the dealership. I will recommend you guys to my people. I`m very happy with my new car. P. AKHTAR more

Leslie McCulley and Dick Hannan Honda are the BEST!! 6/8/2009

I was referred to Dick Hannah Honda and Leslie McCulley by a friend who had recently had a great experience buying a car from them. Leslie was friendly, helpful and patient. I came in thinking I wanted one car and ended up buying my dream car thanks to Leslie's great help and knowledge. I am so happy with my Accord Coupe and I will recommend Leslie and Dick Hannah to anyone I know in the market for a new car! Thank you!! more

Scott Dolye 6/6/2009

Scott is a helpfulness salesperson I ever meet. I would come back for the next car or ask friends to talk to him 1st. more

tkbrace 5/15/2009

I liked Betty Ramachandran from the start. My husband and I have been to see her quite a few times over the past years. We hit it off right away. She is always helpful and tries her best to find a vehicle that we not only like but also qualify for. She had quite a challenge with the latter part. We don't have perfect credit and that never once deterred her from doing the best possible job she could to find me an SUV that I qualified for and also liked. I am very pleased with how hard she looked even though She didn't have alot of leeway when it came to finding something I could afford. I wouldn't hesitate to recommend her to everyone I know when I hear they are looking for a vehicle. more

thank you saeed 5/7/2009

I BOUGHT 2 CARS FROM DICK HANNAH, MY SALES PERSON WAS SAEED ANWAR. HE PICKED UP THE RIGHT CARS WITH GREAT DEALS AND AN INCREDIBLE CUSTOMER SERVICE AND FOLLOW-UP. BECAUSE OF SAEED, I RECOMMENDED THIS DEALERSHIP TO ALL MY CIRCLE. AND THEY ALSO BOUGHT CARS FROM SAEED. SAEED ALWAYS MADE ME AND MY FRIENDS FEEL THEY ARE VALUED, WELCOMED AND DESERVE THE BEST IN PRICING AND SERVICING. THANK YOU SAEED. more

Amazing Service 4/29/2009

When we first met Betty Ramachandran, who works as a sales person for Dick Hanna Honda, she istantly connected with our family. You could tell that she really liked her job and was only interested with what our family needed. She never pressured us and made things crystal clear. Mrs. Ramachandran also stayed with our family all the way to the end. She helped us understand the process and what every little detail meant. We really appreciate all of what she has done for us, and we recommend anyone looking to buy a vehicle new or used to visit Dick Hanna Honda and request Betty Ramachandran. Another great thing about her is that she can speak Spanish very well, so there won’t be a barrier if you may not speak English very well. We thank Betty a whole lot for all of the care she has given us and we are very happy with the purchase we have made. more

Amazing Service 4/29/2009

When we first met Betty Ramachandran, who works as a sales person for Dick Hanna Honda, she istantly connected with our family. You could tell that she really liked her job and was only interested with what our family needed. She never pressured us and made things crystal clear. Mrs. Ramachandran also stayed with our family all the way to the end. She helped us understand the process and what every little detail meant. We really appreciate all of what she has done for us, and we recommend anyone looking to buy a vehicle new or used to visit Dick Hanna Honda and request Betty Ramachandran. Another great thing about her is that she can speak Spanish very well, so there won’t be a barrier if you may not speak English very well. We thank Betty a whole lot for all of the care she has given us and we are very happy with the purchase we have made. more

Thank's Betty 4/23/2009

My wife and I recently met with Betty R. sales person at Dick Hanna Honda, Betty is very professional person she has great customer service skills and is excellent at her work. Also helps that she is bilingual .She helped us get the car we liked, this has been the second purchased from her. We thank Betty and the finance department for getting the care we enjoy and are very happy with. more

Great Experience 4/23/2009

My wife and I recently lost our old car in a collision and needed another one. We went to the Honda store looking for a car and Scott Doyle met us. We were surprised how easy and quick it was. We were looking for a used Honda and found one right away. We thank Scott and the finance department for getting us a car that we enjoy and are very happy now. Thank you. more

Professional, Classy Service at Hannah 4/22/2009

I had a very pleasant experience purchasing a used car at Hannah from a very professional salesman, Jason Carter. Jason never pressured me into buying something I couldn't afford, but instead found me a beautiful CRV with very low mileage and gave me a fair price for my trade-in. I highly recommend both Jason and Hannah!! more

JASON CARTER - Super Salesman - Super Guy 4/16/2009

I recently purchased a 2008 Honda CRV from Hannah and can't say enough good things about the experience. Everyone I came in contact with was professional and courteous, especially the salesman with whom I worked - Jason Carter. After spending a good deal of time negotiating with me very fairly (and I wasn't easy!), the purchase was finalized and I was a very happy customer. Then, even though the business had closed for the day at this point, Jason spent a great deal of time explaining the features of the car and answering my questions, never rushing me so he could get home to his family. Although his sale was completed, his service continued! This dealership is to be commended for hiring people like Jason Carter!! more

Thank you Saeed Anwar 4/3/2009

We had been shopping for a car for us and a friend of ours. We called around and even went to two different dealers in our area but faced those typical time wasting, arm twisting , what if or would you techniques by all of those pushy salesmen. Finally I sent an inquiry online and within minutes Saeed called, provided me enough information to make my decision. I took two of my other friends and we bought two cars from Saeed at Dick hannah Honda. We will recommend him to anyone who is shopping for a vehicle and needs a caring person to deal with. He even picked one of our friends from the Airport and then made sure his car was delivered at his house as well. Great customer service by him. more

Excellent customer service by Saeed 2/28/2009

I purchased a Honda Accord from Saeed Anwar Internet Sales and Leasing Consultant at Dickhannah Honda. Never knew that I will ever get such a remarkable treatment at a car dealership. Saeed made sure that i understood the whole process and also his product knowledge was excellent. All my questions about the vehicle and the accessories that i was interested in were answered right away professionally. He did not play the games and looked me in my eyes and gave me direct answers rather than typical I don't know let me find out answers. He made sure that I got follow up calls to make sure I was fully enjoying my Accord. I strongly recommend him if you are in the market for a vehicle. more

Dick Hannah Honda - Exemplary Customer Service 1/22/2009

I bought a 2008 KIA Sorento. After 400 miles the cab started leaking and the car quickly filled with standing water (rain). It took a week for the dealership to get my car into the service department and it still wasn‘t fixed correctly. So, I asked the dealership to take the car back and get me into a new one. General manager Rachael Smith said she can see what she can give me as a trade in. I was sick! I then took the car into Dick Hannah HONDA to see if they could help me. The sales associate Jason Carter was not only empathetic he spent the entire afternoon working with the finance manager Joe Carter to get me out of the joke I was stuck with and into a reliable vehicle that I could be proud of owning and paying for... The entire staff at Dick Hannah Honda went above and beyond to help me. Associates Jason Carter and Joe Carter not only relieved me of a tremendous burden they made sure I was thoroughly informed about my choices, satisfied with the transaction, and comfortable with the terms. They put me in a Honda Ridgline; same terms as the KIA. Dick Hannah Honda basically swallowed my loss. I cannot adequately express my gratitude. I highly recommend Dick Hannah Honda - ask for Jason or Joe Carter!! more

3X A Charm 1/20/2009

We have purchased 3 cars from Dick Hannah and 2 of them through Paul Dicker. We have received great treatment from all involved, Paul, Vince, Conrad and others. We will be back again in the future. more

Thank you Louis Rodrigues!! 12/18/2008

I am extremely happy with the service I received from Louis Rodrigues while purchasing my pre owned car. I was apprehensive about dealerships and the high pressure sales I expected. Louis made me feel comfortable right away and explained the process completely. His calm friendliness really put me at ease and led me to feel that I can trust his advice and guidance through the buying process. I appreciate his honesty about what to expect from an older car and am now prepared (no surprises down the road)for wh more

Thanks Titan! 12/18/2008

I had a great experience at Dick Hannah Honda and will definately recommend this dealership to anyone looking to buy a car! Titan Crawford helped me find an affordable car that i liked! I left Dick Hannah with a car that i absolutely loved and can afford. He answered all of my questions without being annoyed or irritated. he wasn't pushy at all. Me and my friends walked in and immediately felt welcomed! Thanks Titan! more
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