Arnold's Family Fun Ctr

THIS WAS THE WORST EXPERIENCE EVER! We booked a birthday party for our child with a down payment A MONTH IN ADVANCE BUT because ARNOLD'S was so busy that day they couldn't accommodate us. The party only are allotted 2 hours and we waited an hour and a half for our first ride. Most of the rides were defective!!!!!!!!!!!!!!!!!! Kids at my party were crying. There wasn't even enough food at the buffet to feed the kids when we tried to eat!!!!!!!!!!!!!!!!!!! When I complained to the incompetent management said "well we are open to the public". They couldn't understand why I was upset. Afterall I just paid $500 for a party that was a disaster. I called the head manager for about 3 weeks after. Never received a return phone call back. Then I spoke to some imbecilic 12 year old manager who hung up on me when I was issuing my complaint!!!!!!!!!!!!!!!!!!!!!!!!!!!! I never received a refund or an apology. Once they have your money-FORGET ABOUT SERVICE!!! WORST, WORST, WORST, HORRIBLE, EXPERIENCE EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! more

We wanted something fun to do on our son's birthday and figured go karts and games were sure winners. But this place is trashy. The parking lot itself is a mess, with chunks of asphalt missing and strewn all over. There are no walkways for those who park far from the building and have to walk through this asphalt jungle to get to Arnold's. When we finally made it through the obstacle course outside we walked into a mess of a reception area. On the right was a counter of young people all chatting to each other. In the front of the entry was a rounded desk with multiple workers and registers. There were kids all over, no indication as to where the line(s) ended, people were picking fights because someone cut in front of them unknowingly (this also speaks to the classiness of the clientelle). We stood back in shock. I'm not sure we've ever been anywhere so trashy and if the parking lot and check-in areas were so disorganized and gross, I can only imagine what happens when you toss in fast moving rides. We left before we even got in line...if there was a line, we never found out. more

Friday Nov 5th 2010 was my sons birthday. THERE IS NO RATING LOWER THAN ONE STAR?? He wanted a go-karting experience, i found this place on the interent. When i called and inquired they seemed friendly enough and was told he would have a great time just buy the $24.95 package and he could drive and play for two - hours. Same when i got there. What they didn't tell me was that package was was for a two-hour "get on all the rides experience" which were CLOSED or as they explained it to us "Just wait there someone will come by and open it up for you" . The value for the games were only 500 points ,which at 125 points a game or more you know how quickly that was over! I don't want to drag out this review i do however want parents to be aware , the lack of interest, the rudness of this place where the employess spend more time with each other chatting than providing customers with what they pay for, after over $80 in less than one hour..When a young child says "I m sorry mom, but this place REALLY sucks" you know its bad...I plan to contact the managment, the better business bureau and will write a review where ever possible warning parents. MOSTLY YOU RUINED MY SON birthday fun and that is unexceptable. ! more

no refund for "points". Trust me, the place used to be awesome, with really fast karts, a nice track, and a cool atmosphere. They don't even use waivers anymore, and let little kids ride the "pro" karts, making races not fun at all. Now the track is small, the karts are slower, even the employees I talked to said they were mad about the downsizeing of the kart track and the slower karts.. I also got ripped off out of $45 for go kart rides I bought but dident use, they wouldn't refund me! The manager just laughed at me. Overpriced, Do NOT go, find another place to kart or have fun (dave and busters is nicer if you want an arcade). Pros: used to be cool Cons: carts are now slow, management is very rude, more

the bestttttttt place ever i wish i could live there my uncle owns it im not joking !!!!!!!!!!!!! it is too cool :-} Pros: everything! Cons: nothing! more