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Businiess name:
Mc Carty, Matthew F, MD Austin Pain Associates
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Review by:
Guest
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Review content:
Good: I would have recommended Dr. Dubois to everyone when he had his own practice but then he joined up with Austin Pain Assoc. in May 2009 or thereabouts and it was downhill from there.. Bad: Can never get an appt. with him, only his assistant, Sara V. She has no people skills and very full of herself with condescending attitude! The warm personal care I received from Dr. Dubois disappeared when he joined up with Austin Pain Assoc.. Improvements: Have staff attend customer service classes. Would like to be able to see the ACTUAL Doctor and not just staff. I gave this office a year after Dr. Dubois went M.I.A. and it was the same rude behavior each time.. Other: I have found another Dr. and am so very happy with the change and would recommend this Doctor to everyone...Take this wee bit of advice...you don't want to go to Austin Pain Assoc. as they think everyone is disposable and can be treated with disrespect..
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