Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Comfort Consultants Of Texas
|
|
Review by:
citysearch c.
|
|
Review content:
I do not recommend this company. With the admission that I assumed the services performed on an annual maintenance agreement would be quite similar from one HVAC contractor to the next, I did not receive a description of the services to be performed when the technician arrived late to my home. I believe the "inspection" of my inside air handling units was very deficient and not all components were checked or cleaned. The outside unit inspection was very imprecise, and there was a misunderstanding about what was told me on how much freon was needed, or would be included. With the annual maintenance agreement it was supposed to include 1 pound of freon per unit serviced, which for me would have been two pounds. The tech told me that my downstairs larger unit needed probably three, and that the smaller upstairs unit needed one. He said he could put the two "included" pounds into the larger unit. I called the salesman who said he would talk to the technician, but I asked to have the service treated as a routine call with no annual agreement. He did not mention that no freon would be included with a routine call. So, upon completion, the tech says he put two poundsa of freon in the larger downstairs unit, and three upstairs, which I argued was not what he had previously stated. So I ended up paying for 5 pounds of freon plus service on the two units. In the long run I paid them to get them gone, and know that it was too much.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|