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Businiess name:
San Antonio Office and Apt Movers
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Review by:
Mark a.
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Review content:
When we contracted with Allstate Van Lines our sales rep Michael explained to us that there was a 2 day pick up window in our case it was the 21st or 22nd and we recieved a call from the driver on the 20th stating that he may be running a day late due to the previous customer was unable to meet them at the new apartment for an extra day. We were quite upset but after speaking with Howard the owner he put us at ease and explained we would be compensated and he apologized profusely. Well, the drivers did show up first thing in the morning on the day late and all I can say is when they did arrive they were incredible and if I had known the movers were that good I would've been ok if they were a month late. They saw that a lot of our boxes had been packed improperly and they repacked the boxes at no additional charge and just did everything so professionally it was a pleasure to work with them. Shane and mark were the movers and we were equally pleased to see them 3 days later for our delivery and to also find out that our weight was 700 lbs. less and we owed less money than originally quoted (it worked out to $150.00 less and we tipped that to the driver along with an additional $50.00 and man I never saw someone so grateful as these guys. I am so happy that I decided to move through Allstate Van Lines and they have gained a customer and supporter for life and that is no joke. This company is one that you should definitely consider for your move and I can attest to that.
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