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Businiess name:
Good Living Labs
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Review by:
Guest
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Review content:
I also was sent vitamins I DID NOT ORDER! I ordered another product that they said was in the same company but another division. Only one call was made to make the order, only one 800 number was given to cancel. I returned the other product within the 30 days, and they are saying I have to call another number to cancel the vitamins I did not order!!! They charged me for 3 months, not sure if it's over. They put me on hold for 55 minutes and another 15 minutes when I had to call back because they NEVER answered when I requested a supervisor. They AGREE I RETURNED THE PRODUCT ON TIME, but not the vitamins. WITH ALL OF THEIR STEPS IN THE RETURN, THEY ABSOLUTELY KNEW THEY WERE GOING TO CONTINUE CHARGING ME. I specifically asked if I would be charged any more and if we were good, as I took all of the steps, which include certified mail with a tracking number, and THEN you STILL HAVE TO CALL THEM AGAIN WITH THE TRACKING NUMBER to get a confirmation # for the cancellation. They never answer the phone, and when they do they put you on hold forever. What a great way to make a living, stealing from others. I hope everyone that works there and their family and friends read this and are really proud of the place their family member works and what they do for a living. It is criminal. What goes around comes around, some day someone may treat them the same way and steal from them, then they'll understand the trickery they are using to cheat people! I sent the vitamins back unopened, return to sender, and they say that the post office would throw them away and not give them back.
Gee, how convenient that the only company in the world that the post office would throw away the product, and not return it to them is their company. There are good companies out there, but THIEVES like this ruin it for us to trust anyone.
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