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Businiess name:
The Drake
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Review by:
citysearch c.
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Review content:
I had reserved a table at The Drake on Saturday, December 5, but when I arrived with my party of 12 they denied I ever made a reservation and turned us away. The reservation was made for my boyfriend's surprise birthday party which I had been meticulously planning for weeks.
First of all, it was very hard to get a hold of someone to make a table reservation. I took the contact information from their website and constantly called and emailed weeks in advance, but it took them over a week to get back to me. I should have took their unresponsiveness as a bad sign. When I was finally able to get a hold of the reservationist Ashley, we exchanged details and confirmed my reservation. She told me that since the reservation was for a special occasion a bottle would be $250, my party would be able to skip the line, and there was no cover charge.
My party and I arrived and to our amazement the place was bought out for some lesbian party which Ashley never mentioned. I let the doorman know that I had a reservation, and he told us to wait while he confirmed we were on the guest list. After waiting in the freezing cold for about 15 minutes, Ashley, a short fat ugly woman, comes out with the guest list and said that my name wasn't on the guest list. I was told by the promoter of the event that my guests and I would each have to pay $30 to get in. Needless to say, we left and partied elsewhere.
Pros: None
Cons: Unprofessional and rude staff
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