Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Carter Subaru
|
|
Review by:
Chris T.
|
|
Review content:
My wife and I purchased a 1999 Forrester two years ago.
It was a one owner car with ALL maintenance history included.
I decided to have the maintenance done at Carter since they are the Subaru dealer in my area and they should know my car best.
I was wrong about that. Even with their quick lube service, I find that I have to schedule it so that I can get a loaner. No waiting for oil changes.
In 2008 we had the 150K head gasket and oil seal service done that Subaru's typically require at that mileage.
That was another HUGE mistake. After we got our Forrester back from Carter it was consuming 1 quart of oil every 500 miles driven!!! This car never burned any oil prior to the service.
We took our car back 4 times within the first 2 months after our service to be told that they would take it apart to inspect the quality of the work, but that it would cost us to have them correct the work and put it back together.
That is unacceptable and I let them know this. The only other suggestion that Carter had for me was to "just make sure the oil doesn't get low" if I wanted to save money and not have them take it apart!!!!
Carter may have a great selection of cars, but that is all they have.
I have an independent shop servicing my Subaru that I know and trust and they do it with the SAME factory parts at a considerably less rate and with the same parts/service warranty that Carter offers.
Dealerships are there for one thing: sell cars. They are not there to service them.
This was a $3000k mistake that I hope no one else will make.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|