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Businiess name:
Hasta La Pasta
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Review by:
Sarah R.
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Review content:
Hasta La Pasta is a small establishment tucked away and often overlooked. The interior is understated but tasteful, calming, and pleasant. The staff is normally very attentive without being too in-your-face and the food is often very good (better than other local Italian places. The prices are above average, in my opinion, but not unreasonable. Instead of the average $25-$30 you can spend on a nice meal in Katy, Hasta La Pasta was $40-$45 for 2. Its always busy so book ahead of time to avoid having to wait for an hour to an hour and a half for a table at dinner time, even on week nights.
My husband and I used to go to Hasta La Pasta for small celebrations - new jobs, new contracts, anniversaries, birthdays etc.
The last time we went there we took colleagues in a new business venture - it was our first dinner together as a company and we wanted something affordable but special. My husband and I had raved about the food so everyone was looking forward to the evening. Unfortunately, the waiter was over attentive and wouldn't leave us alone or stop talking. The food was average and certainly not worth the cost. Our colleagues were not impressed by the prices. At the end of the meal the wait staff mixed up our bill with another table. We split the cost between 5 of us and had them charge the amounts to 4 separate cards. By the time we'd realized the mistake, all four cards had been charged. Granted, it was our mistake for not looking at the bill closer, but they could have easily rectified the situation with some patience and a little smarts. Professionalism and care goes a long way too but there was a distinct lack of both. I had to go back and speak with the manager to try and get the situation dealt with in a semi professional manner rather than dealing with it at the table as the incompetent waiter wanted to do. I was not about to ruin the meals of others, the staff obviously hadn't considered that we might be disturbing their evenings. In the end some of my colleagues had their original (wrong) charges refunded and others did not, myself included, despite having refund receipts. It was a total mess and I will be very hesitant to go back. It was probably just a fluke but it was handled so badly that I'm not eager to tempt fate.
I hope their service is consistently better than what we'd experienced on that disastrous evening.
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