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Businiess name:
Brides By Demetrios
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Review by:
Leslie H.
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Review content:
Not even the phone company has been this rude to me. I wish I could give them a negative score.
I found a lovely dress there and spent quite a bit of money several months ago, ordering the dress. So the dress arrived and I went in for my appt to get it altered - they told me I had to be there at 6:30 PM and the was the latest possible appt, so I braved traffic and made it in time. Only to find out that they were running REALLY late and they had double booked with someone else for the same time. A lady & her daughter, who originally had an appointment scheduled after me, were astonishingly called next for the fitting without one word being said to me. When I asked why, they said, "Well, this lady has to take the ferry home so we moved her ahead of you." No apologies given - not even any feeble attempts to make things better - nothing.
The sad thing is that had they have asked me if it was OK to let that lady go ahead of me, I probably would have taken the high road and given a reluctant yes. But they didn't. I had to ask to find out what happened. I wondered if it was because the lady might have spent more (probably not) or if the other lady just whined more about thier lateness than I (which most likely WAS the case). I guess if I would have been a bridezilla, I would have received better treatment.
I took my dress, cancelled the alteration and my outstanding orders with them (jewelry, headpiece) and LEFT. My wedding is in one month and now I have to find someone else to alter the dress.
AWFUL AWFUL AWFUL.
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