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Businiess name:
Prima Restaurant
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Review by:
citysearch c.
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Review content:
A group of us decided to try Prima for the first time this past Friday night. And while I would have given it 4 stars for the food, I had to drop it to 3 stars because the service was TERRIBLE. Perhaps I should have known better since we went for First Bite Boulder. We ordered a bottle of wine and when she brought the bottle she informed us that this was the last bottle they had but suggested another Pinot Noir. Strange they'd be so short on wine on a Friday, but we told her we'd enjoy this bottle and then have the kind she suggested with dinner. The first bottle was gone when we finished our first course. Then the main course came, but no wine. We asked for the wine she recommended and about 15 minutes later she came back to say they were out of that wine too. Seeing as we were nearly done with our entrees we told her nevermind. Next came the dessert course. I was deciding between bread pudding with cinnimon gelato or the creme brulee. I went with the bread pudding because the gelato sounded so good. Two others in our party ordered a dessert that was supposed to come with gelato, but much to our dismay, the desserts came with whipped cream. Again our server did not come back to check on us for nearly 15 minutes. Most everyone was done with their desserts when she appeared again. I asked her, "I thought the desserts came with gelato? These came with whipped cream." She said, "Oh, I don't think so." But we told her that's what it said on the menu and she said, "Bizarre." Great response don't you think! She never offered to have a manager come out to speak with us but asked if we still wanted the gelato -- um, not when everyone's done with dessert. My friend suggested she adjust the bill to compensate for the mistake. She giggled and walked away. I'm sure she didn't giggle when she got meger 5% tip. SERVICE COUNTS!!!!
Pros: tasty food, good portion size
Cons: terrible service
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