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Businiess name:
Beds, Beds & More
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Review by:
citysearch c.
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Review content:
After looking for a futon at most of the regualr furniture stores in austin, I took a chance on Beds Beds and More. Worst furniture mistake I have ever made. After waiting 3 weeks for the futon to arrive, the delivery truck showed up with the wrong futon. They said they would order the correct one and deliver it when it arrived. 3 weeks later I called to check and was told that it had arrived and set up a delivery appointment. In what would turn out to be a pattern, the deliver guy completely flaked on the appointment. The appointment was set for noon, he called at 3:30 pm to tell me he wasn't going to make it. This cycle continued for three more delivery attempts (set appt, leave work to wait for delivery truck, no show, call 3 hours later). After escalating this to the store manager, I was ensured that it would be delivered the next day, only to find out that they had ordered the wrong futon AGAIN. 3 months later, no futon. Shop online, shop anywhere else, just don't give this crappy company any business.
Pros: the store is not completely run down
Cons: everything else
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