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Businiess name:
Avas Flowers
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Review by:
Guest
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Review content:
Classic bait and switch company. I ordered a beautiful bouquet for my friend for her birthday. Upgraded the bouquet to make it fuller with more flowers. She sent me a picture of what she received thanking me. I was so angry that I had spent so much money and her bouquet was skimpy and missing at least 3 different types of flowers that were supposed to be in there. When I contacted them, they referenced their substitution policy. Basically, their substitution policy means they take your money, put what they want in it and then argue with you about it. I will NEVER do business with Ava's again. I send A LOT of flowers using different florists and have never had something like this happen. Shame on you Ava's. People need to shop elsewhere if you want what you pay for.
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