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Businiess name:
Mr Handyman
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Review by:
Guest
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Review content:
The following is being written minutes after the incident. The following was written with accuracy and integrity.
If asked, I can validate every claim. My husband has the conversation; so try calling me a liar again Mr. Handyman:
* Three-weeks before, we hired Mr. Handyman to paint out exterior doors. Mr. Handyman told me they were PROFESSIONAL PAINTERS and I explained our detailed requirements.* I asked Katie of Mr. Handyman for a STATEMENT OF WORK in writing and Katie questioned why I needed that.* I never received anything in writing from Mr. Handyman. I should have suspected then.* Reader, a casual search online will prove 100% of the time that exterior doors must be sanded and deglossed before applying new paint. Painting over partially-sanded old paint will result in peeling.* I explained our requirements to Katie of Mr. Handyman 3 weeks before and after a reschedule, repeated them.* Katie would later try to save her [blank] by implying me to be a liar.* The "Handyman" arrived with a barely hidden RUDE attitude.* The "Handyman" looked at my instructions and responded, QUOTE: "I ain't doin' any of this. I have my ways. I don't do stuff people pull off the internet." * My Husband stepped forward and took charge, telling the "handyman" NEVER to command a client that you're refusing. Customer service means you just politely accept the instructions and continue work; even if you disagree with the client.
* The "Handyman" went into his truck and SUDDENLY Mr. Handyman called to refuse proper paint preparation. VERY CONVENIENT timing.* Moments later, Mr. Handyman called to refuse & that they do not do surface preparations like sanding & deglossing old paint, only partial sanding of peeling paint.* My Husband got on the phone with Katie and asked how a professional company could claim to do exterior painting yet refuse proper surface preparation.* Katie avoided answering and implied me to be a liar by claiming they did not know my requirements.
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