After calling two contractors that friends had recommended to me, only to have neither of them show up to do the work, I was a bit fed up. Apparently, my one day of work was not a big enough job for them. I am a busy person and do not have time for such nonsense.
I picked Mr. Handyman off of this website after reading the reviews. I had also seen them on local TV once or twice, so I felt that they must know what they are doing. Still, I was a bit nervous, wondering whether they would actually show up, given my track record.
Not only did Mr. Handyman show up, but prior to their arrival, they even sent me a confirmation email with additional information and called the day before to confirm! The handyman arrived on time, even brought my newspaper to me. He looked at the work, gave me an idea of how long it would take and then got started right away. I didn't have to wait for a formal estimate or anything. He went right to work, When materials were needed, he gave me the option of getting them myself or having him get them. Never before have I experienced a contractor who was so flexible.
When the work was done, he cleaned up after himself. He showed me what I had done to be sure I was happy. I sure was! I had him take a look at some other things while he was here and plan to do that work next month. I really liked that I got to deal directly with the handyman and not a salesperson who I would have to pay a hidden commission to. The lady in the office I spoke with was friendly and accomodating.
Overall, I was pleasantly surprised and now tell all my friends to call Mr. Handyman. I've never met a more professional contractor.