Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
West Broad Hyundai
|
|
Review by:
Guest
|
|
Review content:
I set up a service appointment to have my 2104 Hyundai Santa Fe Limited over 3 weeks ago to get a recall repair done. I even called earlier today to find out how long it would take after explaining why I was bringing it in. The appointment was set for 2:00 p.m. and I got there at 1:38 p.m. Upon arriving I was told "someone would be with me in a moment." I waited a few minutes and then was called to an advisor's desk just to be told they can't do the service because "we don't have the part necessary to take care of the recall on the hood latch." I am upset that someone didn't call me in advance before I went to the trouble of taking the car. I am very unhappy with the way this dealership's service department has handled this situation not to mention the fact when I purchased the car new here in 2015 I paid for the VIP service agreement which covers routine maintenance such as oil changes and each and every time I have to tell them as they do not have that information in my file. I have complained about this since purchasing the car. VERY POOR!!!
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|