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Businiess name:
CE Solano D.M.D. Oral & Maxillofacial Surgery: Cesar E Solano, DDS
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Review by:
citysearch c.
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Review content:
BEWARE! LOOK at all the HORRIBLE reviews on this joker and his three ring circus. \r
1. Went for consultation, front desk very RUDE! Charged $250.00 for X-ray and demanded payment as leaving their office and did not prepare us since our insurance company made a mistake on coverage's.\r
2. Made appointment for surgery and were told they would call and follow up with insurance policy corrected and figures. Called the office the day before our surgery and our surgery was cancelled. Claimed they could not get ahold of us and received a fax signal. Out of six months insurance wait period they called us one time? Yet they have our e-mail address or cell phone number. Not much effort or professional.\r
3. Set another date for surgery, they have our Dental insurance info, has six months to review and prepare. Come to office day of surgery appointment, front desk very RUDE & SHORT. We wait in lobby for 20 minutes and not one thing said to us about figures not covered, or any payment issues. Get called back to surgery and as my thirteen year old daughter is prepping for surgery, ready to get IV sudation I get brought in papers to sign for not holding the company responsible if something goes wrong and am told out of a $2200.00 my insurance is only paying $680.00 and we owed $1520.00 due as we leave.... Not one word said to us while in the lobby or during the six month wait, they had the X-rays we paid for, appointment set up and had our phone numbers and e-mail addresses and six months to tell us.\r
Here my daughter is in the chair nervous and scared and here we have a staff member demanding payment before we leave while preparing. I was nice and said we have insurance, you have my card. She kept hounding and hounding to the point I asked if the office was broke? And asked why was this not addressed prior? I had no clue! I suggested then to turn it into the insurance company and what they do not pay we will. She refused to do that, and she did not want our secretary to confirm the following day why such a small amount of it was only being covered.\r
What was to be a calm situation turned into a nightmare and most of the staff there is VERY RUDE & HATEFUL to the point I lit into them! Then Dr. Solano came in with a cocky attitude and just suggested we make another appointment. LOOK at his reviews! They are HORRIBLE! So glad we did not go thru with him doing the work. We looked him up and look what we found! \r
If you enjoy, RUDE, HATEFUL, incompetence and a Doctor that has a bad attitude, then this it is! ------------------------- READ HIS REVIEWS! ------------------------------- \r
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