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Businiess name:
4AllPromos
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Review by:
Guest
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Review content:
I wouldn't give them any stars but had to to complete this review. I, at first, received all my orders on time (albeit the way they communicate to the customer is annoying-constantly having to log in and email or getting responses DAYS later). Then in the spring they did not get my order on time due to dropping the ball or "not stating that the one item on the order shipped but NOT the other. I went round and round with supposedly someone from management that offered free set up on next order and the late order that I could NOT use would be credited. Now here we are AGAIN in the fall where production just forgot or didn't produce my order for a university homecoming?? Basically I was told-ok we will cancel your order....oh well. They of course want to charge me for the other item on the order. How do you just not produce something? This is a business where reliability, speed, attention to detail, follow up etc.. needs to be in the basic business model. Based on my communications with them and other reviews, this is an internal company flaw that they will not address nor fix. I told them this in the spring and gave it one more try....they failed miserably. DO NOT USE.
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