Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Dick Van Dyke Appliance World
|
|
Review by:
citysearch c.
|
|
Review content:
Dan came out & could tell dishwasher wouldn't fit till some ofvthge ceramic tile was cut. Had that done. Matt came out & forced it in & out till it went in & then couldn't get it out.Told him to leave it & we'd get someone else to put it in & he kept trying. Think he gave up. The left leg was bent. When i talked to the service dept they wanted to know what outcome we wanted. Called once again & a tech guy came out, Brad. He was surprised that the water, electricity wasn't hooked up & it wasn't bolted to the counter. Brad fixed it, leveled it, & ran it to make sure everything was good to go. This is the 1stbtime we have had a problem. We have bought other appliances without a problem.
RESPONSE FROM Dick Van Dyke Appliance World:
We appreciate your comments about your most recent service experience. I apologize that we didn’t offer the level of service that you are accustomed to with our company. I was happy to see that our service technician with 20 plus years of experience was able to take care of everything.
I have spoken to the installers that were at your home trying to install your dishwasher. The restrictive delivery location made them a little apprehensive about finishing the install. I am glad to hear that they called for assistance from one of our most senior technicians. One of the many advantages of buying from Dick Van Dyke Inc. is the incredible amount of knowledge our long term employees bring to the overall experience.
Thank you for your patronage and continued support.
John Shepherd
Sr. Vice President
Dick Van Dyke Inc.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|