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Businiess name:
Midwest Regional Medical Center
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Review by:
Guest
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Review content:
Took my fiancé to the emergency room for severe abdominal pain, we got into trioge in about 30 minutes, 15 minutes later got sent back to our actual emergency room, found out that they pair you up next to other patients.... Our "cellmate" could hear every bit of our private conversations with the Doctor, there was no privacy. What happened to HIPAA??? To top everything off, our nurse was an A**hole. After waiting in the emergency room for an hour or two for the doctor to even come in and look at her, I walked up to the nurse counter and asked how much longer it would take for a doctor to come check on my fiancé, Nurse "Kevin" said, "SHE DOESNT SOUND LIKE SHES IN BAD PAIN, I HEARD HER LAUGHING."... (She isn't laughing, our cell mate and her mother were laughing)... To top it all off, when our nurse came to finally give her something to ease the pain, it was 1:30am.. (We arrived at the hospital at 8:30pm) As Kevin is injecting medication into her IV, my Fiancé asks him how was the medications going to make her feel and nurse Kevin says "I don't know!? I've never had it!" (In the most rude tone ever)... BEING A NURSE, HOW DO YOU NOT KNOW WHAT SIMPTOMS OR SIDE AFFECTS THE DRUGS YOU ARE INJECTING INTO PATIENTS ARE GOING TO BE!?!?!?!?!?!?!?!? HOW IN THE WORLD ARE YOU GOING TO TELL A WELL MANNERED PATIENT THAT!? The restrooms were so bad, I was afraid to touch anything inside. Needless to say, we will NEVER GO BACK TO THAT FACILITY, I WILL DIE BEFORE THE OPTION EVER COMES UP... We ended up getting home at 3am.. So when your driving down the highway and see the billboard advertising quick ER wait times, think of how this experience went... Go to Saint Anthony's East on I-40 and Douglas intersection. They treat you with respect. Thanks for reading my rant. Hopefully it will save people some trouble.
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