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Businiess name:
Royal Palm Ob-Gyn
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Review by:
citysearch c.
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Review content:
After dealing with Dr. Zafan medical assistant and the office manager Row who was so rude and unprofessional. It's amazing the office have patients waiting for over an hour then to deal with un professionalism is unacceptable. I've been a patient at this office for many years and the treatment i received today is unacceptable. After speaking with the office manager Row, it's obvious it's about money and not the health of their patients. I'm 24 weeks pregnant and I've been experiencing pain and pressure do to my fibroids. I called the office to make an appt and was instructed by the triage nurse to go to the hospital which I did. Once I was discharged from the hospital I called to make an appt at Royal Palm OB/GYN because I still was in a great deal of pain. I saw the nurse practitioner the next day, she explained to me my fibroids was causing the discomfort I'm having and told me to relax and take it easy. I didn't return to work the following day because I barely can walk and was told to take it easy and relax. I called the office to speak with the nurse practitioner medical assistant to explain I need medical forms filled out for my job. And was told she will only excuse one day and that would be the day I was seen in the office. Common sense if I'm a patient at your facility and under your care and I'm experiencing pain and pressure (remind you I'm 24 weeks pregnant) do you expect for me to return to work after being told to relax and take it easy. Then was told by Row the office manger, there will be a 25 dollars fee, which is no problem. But I've never had to pay a fee as long as I've been a patient there. (Over 8 +years) It's obvious it's not about the health of patients. I love the doctors and the front staff but I can't deal with unprofessional rude ppl.
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