Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Dick Van Dyke Appliance World
|
|
Review by:
citysearch c.
|
|
Review content:
Purchased G.E. side by side on 5-2010 for1889.99. We have had nothing but trouble out of the ice maker. It has been worked on several times and the ice maker has been replaced twice.
On Thanksgiving day of 2014 the refrigerator quit cooling. DVD said that there would be a one hundred dollar charge to come out and look at it. There office is in Springfield Il. We live in Lincoln. The service tech. came out the next week and diagnosed the problem as the cooling fan was running slow. They ordered one. Through the next several weeks we sat with a refrigerator that did not cool. We were told on several occasions that they could not get the parts from G.E. and that DVD was working on it. Meanwhile our refrigerator was not working as it should. Then DVD offered to bring us a loner refer. On December 30 2014 DVD brought a refrigerator that would not use in the garage to store anything in little lone in the house. It was a small old used frig. that had been loaned to who knows who. But it was a frig. and it did work. They took our nice clean non working frig. with them to store until parts came in. On March 16 2015 DVD delivered our refrigerator back to us and picked up the loaner. I don't know where they stored our nice clean fridge but it came back covered on the inside with mold. They plugged it in and took the loaner. There we sat with all of our food and milk on the kitchen counter getting warm and a 75 degree fridge that needed several hours of cleanup and time after that to get cold. The top shelf now is bent down at an angle and looks horrible. It got bent in the process of being repaired. I was not home at the time of delivery or I would not of accepted it. My wife accepted it. We were so glad to get it back we just worked through it. I think most people wouldn't of. At least it is still working for now. Our 5 year protection plan runs out in 2 Months.
Let me say in closing. We have been a customer with DVD for years and years. We have had very little problems with them. All the people and service personnel were very professional and pleasant to work with. We were very dissatisfied with the way this event played out.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|