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Businiess name:
Dick Van Dyke Appliance World
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Review by:
citysearch c.
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Review content:
I initially called for a service call for our 25 year old washer. They came out and 35 bucks later said that it would be more cost effective to buy a new one than put money into the old. Our dryer was also taking three runs to get things dry so this was the time to get a new pair. I did get a 25 dollar coupon to use a Dick Van Dyke which was nice.
We did some price shopping around for prices and went to Dick Van Dyke here in Bloomington. I always here the WOW commercials on the radio. HA.
The salesman there was very informative of all the features of the new washers/dryers. They showed us several different options in various price ranges, all which seemed lower than what we had seen in the other stores. We found a set that fit out needs and space in the house. We liked the 5/10 warrantee and also did the free financing. We ordered and were very satisfied.
Later we found out there was a hitch, the pair we choose was not in stock and needed to be ordered and initially were told it was going to be at least another week or so. I drove to the store and spoke with the salesman again and told them we were taking all of our laundry out to the mat to do and needed to get our new appliances asap. They checked the schedule and moved us up on the list and were able to get them in only a few days. WOW, that was a nice customer service.
The two service men that came to take out our old appliances and put in the new ones were very careful and cleaned up all the mess as it was snowing outside. They answered any questions about the new machines and gave us all our needed paperwork. They even played with our dog as they were leaving. Overall I would say that this was an excellent experience, best price, received education on matching our needs to the right appliances-we even got steam drying, adjusted their schedule to get our purchases sooner, and were courteous and respectful of our home. Yes, I will recommend Dick Van Dyke to others when they are in need of repair or new appliances.
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