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Businiess name:
Rooms To Go - Plano
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Review by:
citysearch c.
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Review content:
WARNING: The "room package" is not what it seems.... We purchased a room package from Rooms to Go thinking it was a good deal. They tables were out of stock... Delivery delayed for tables. They delivered the Sofa and Chair along with the lamps. After surveying the room, we realized we were not going to have enough room for the sofa table. We went back to the store, spoke to our salesman and asked if we could just get a refund for the sofa table since we did not need it. The cost of the sofa table was $249. The answer was no! According to Rooms to Go when you buy the package they discount all the pieces. The sofa table's discounted price was $180. This is fair, then we asked for the discounted price of the sofa table to be refunded. The answer was still no! \r
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We haven't received the table, yet, we have already paid for it and we can't get a refund on something we haven't yet received???? How can this be??? When I asked to speak to the "Manager", he never appeared. I think he was too c
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