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Businiess name:
Royal Oaks Building Group Llc
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Review by:
Guest
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Review content:
We built a home in Chandlers Ridge in Clayton North Carolina. At first the house looked very nice.The house had so many issues...what's worse is when we tried to coordinate with the warranty people they were very rude and unaccommodating. For starters, 1 month after we closed on our home the ceiling started warping, nail holes by the hundreds started popping out, the trim separated all over the home, and among many other things the AC unit kept going out because the ducting was improperly installed and had no dampers. We were told by the warranty people that we had to wait until our one-year warranty appointment to get most of the stuff corrected. For year we had to put up with a subpar home that constantly had things breaking separating or just flat out not working. At the one year mark, we hired a homeowner inspector to come look over the home prior to submission of all the defects to Royal Oak's warranty department. There was so many things wrong with it that he was surprised we moved in....eventually most of the stuff was fixed by sub par subcontractors. In short,I would look at other builders prior to buying a Royal Oaks home
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