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Businiess name:
Arhaus Furniture
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Review by:
Guest
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Review content:
"White glove" delivery service nonexistent. Delivery persons had to be requested to remove plastic strips holding sofa bed closed. Didn't know what to do with the cardboard pieces inside. After many calls and visits to the store, service person sent to replace piece that fell off during delivery. He couldn't remove the cardboard...apparently that needs a specialist. After another visit to the store, the new manager promised to get someone (the cardboard specialist) here...still hasn't happened. Not happy with the sofa, which we haven't even been able to use, and their policy will not permit return or even exchange. Avoid dealing with this company! Dreadful, dreadful!
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