Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Dick Van Dyke Appliance World
|
|
Review by:
citysearch c.
|
|
Review content:
Im sure this will get deleted but here it goes. Where to start? Yes they will match prices but you pay for it in the long run. Bought all our kitchen appliances and a washer and dryer. They did not install the washer and dryer as requested had to wait for them to come install after multiple phone calls. When they did show up they sent one guy to install. Wash abs dryer are in the basement. So he couldn't do it alone and had to reschedule. Next time came out and installed dryer made thumping noise. Tech came out ordered new part. Waiting. Finally came in tech came back out and stoll thumping noise. So they want to ball the manufacturer. So a brand new dryer has not worked from day one! This is ridiculous you would think at this point they would replace the dyer. Oh no. Office staff would not give name of store manager All we have gotten is run around. Never buy from them nothing but a hassle!! Commercials are nothing but a lie.
RESPONSE FROM Dick Van Dyke Appliance World:
Dick Van Dyke Inc. apologizes for any inconvenience we may have caused with your recent appliance purchase. My records indicate your dryer was making a thumping noise when it was delivered. The manufacture requires us to repair any mechanical failure within the first year.
We dispatched out a factory trained technician and ordered the defective part. When the new part was installed it didn’t completely eliminate the noise the dryer was making. Dick Van Dyke Inc. agreed to exchange the dryer and work with the manufacture to send the defect appliance back.
Again, I apologize for any inconvenience we caused attempting to repair your appliance. However, I am happy to hear that you will be receiving a new appliance from our company. Thank you for your patronage.
Respectfully,
John Shepherd
Sr. Vice President
Dick Van Dyke Inc.
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|