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Businiess name:
Dick Van Dyke Appliance World
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Review by:
citysearch c.
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Review content:
First we purchased a new cooktop, wall oven and microwave for a total kitchen remodel. We requested the microwave to be ordered immediately, but they didn't order it for two weeks after our request. Then the first one came in damaged and it took another 10 days to get the second one in. Then we requested an install date for the cooktop and oven. It took DVD two weeks to do the installation after we told them 2-3 weeks ahead of time - so waited a month for them. On installation day, the oven didn't work - at all! So they were supposed to order a part which they didn't do until two days after they came to our house. We had to call them and ask them when they would come to fix out oven. They wouldn't be back for another 5 days. We said that is not acceptable and they came in 2 days. When we called about the order of the part and the parts dept told us one thing and the repairman gave us a different story. Someone was lying to us. I really don't care who - just DO NOT BUY from Dick Van Dyke - if you want to retain you sanity. Oh, wait - I am not done yet. We still don't have our range hood that was supposed to be in 3 weeks. ago. And they will not tell us a date when it will be in! We have a beautiful kitchen with a big gaping hole where the range hood should be.
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