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Businiess name:
Manhattan Veterinary Group
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Review by:
citysearch c.
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Review content:
I hope this veterinary group takes this review seriously. I have had ten years of very average service including an incident where the vet during a cleaning broke my dogs tooth and could not remove it. I had to pay over a thousand dollars and then they sent me to the specialist and I had another bill for over $1000. Two weeks ago my 10 year old dog somehow chewed his back thigh and overnight it became bloody and infected looking. I asked if I could come in for a quick look to see what needs to be done and despite begging and two calls Dr. Simms refused to see my dog. I was so upset because I had continued with this VET for so long and they did not care at all about my beautiful dog. I went to another VET and they took care of the problem in 10 minutes. To top things off I found that the last service before this happened was double billed on my credit card. I called to speak to Monica the manager and she never called back. When I called again they claimed that they refunded me a month ago but that never happened and I don't think Amex in missing the credit. Sorry to say but the treatment by this VET is sub standard and quite infuriating.. As much as I hate to change with an older dog I guess I have no choice!!! If you need a good VET don't go here.
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