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Businiess name:
Today's Vision Gateway
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Review by:
citysearch c.
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Review content:
I have been to many opthamologists and optometrists in my life but ""Dr"" Mark Chavana at Today's Vision has got to be the worst. I don't even know where to begin. My appointment was at 3:30 and I didn't leave there until after 6pm! They were so slow and kept leaving me in rooms by myself for literally half an hour or more at a time. At one point he stopped my appointment so he could check 3 post Lasik patients. The staff was rude and nobody seemed to know what they were doing, how to charge insurance, anything. It was like the blind leading the blind. The ""dr"" had no bedside manner at all and was not concerned about my appointment running 3 hours even after I told him I had to get my child from daycare before 6:30 or else I'd be charged $1 a minute. He basically told me I could leave if I wanted, he didn't care and he'd bill my insurance anyways. Nice huh? And their frame selection? Not only was it laughingly small but they were incredibly overpriced. When I told them I didn't want to buy glasses there the lady suddenly had to go ""help a patient"" and I had to wait even longer. Then to top it off, the prescription they gave me was slightly off and I couldn't see well out of my glasses when I got them from Lenscrafters. There was no way I was going back there so I just paid for a second exam somewhere else. Save yourself time, money and hassle and go somewhere else. There are plenty of places in Austin. Don't get roped in by the ""they must be good because they are by the Arboretum"" hype like I did. I can't BELIEVE Mann Eye Institute uses him for their North laser screenings. I'd rather drive down South than see him.
Pros: Good location, that's about it
Cons: Expensive, rude, slow, couldn't even get the scrip right
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