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Businiess name:
Sobieski Services Inc
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Review by:
citysearch c.
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Review content:
Back in June 2012, I bought a brand new central air conditioner (and air handler) from Sobieski. To my surprise, the unit sprung a leak in my basement exactly 2 years later. Hmm. I wondered how a stationary, low stressed part like a drain pan could crack…unless it was defective from the beginning! Sobieski charged me $49 to diagnose the problem as most HVAC companies would, but I expected some consideration because they sold me a defective unit. Then, the other shoe dropped: they quoted me $425 to repair it (that was just for labor; the part was covered under warranty). When I said that price seemed high, they didn't budge; the price is the price. At that point, I assumed it would be a difficult, all day job. Well, their 2 technicians completed the job in less than ONE HOUR. That's right. One hour. Although I have to give an A+ to the actual workers who diagnosed and fixed my unit, this disreputable firm sold me a defective unit and then had the audacity to overcharge me for the repair. I feel completely taken advantage of, and I will tell the world about it.
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