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Businiess name:
Delton Hayes Jewelers
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Review by:
citysearch c.
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Review content:
Because of the recommendation of a friend, I went to Delton Hayes Jewelers to have the battery in my Seiko watch replaced. After replacing the battery I went swimming the following weekend and noticed water in my watch. In my two years of owning the watch this had never happened. The watch is water resistant after all. I brought the watch back to Delton Hayes Jewelers to have them look at my watch. I just figured that they had not put the back of the watch on tight enough after replacing the battery and water was leaking into it. After looking at the watch they confirmed that water had been leaking and that the damage was pretty significant. I explained to them that my watch had never done this before until they changed the battery and assumed that they would fix the watch since they did not put the backing on correctly. Not so. He told me that I should have gotten them to perform a ""pressure test"" on the watch before taking it home. First problem with this is that in all of my 33 years of life I have never heard of a ""pressure test"" when replacing a battery on a watch. Second problem, and my argument, is that I was never told about the ""pressure test"" when my battery was being replaced, so how was I to know that it should have been performed. I felt that I was not fully informed and Mr. Hayes felt as though he did not need to repair my watch because I did not perform the ""pressure test."". All I know is that I had a perfectly fine Seiko watch that was brought in for a simple watch repair. I now have a rusted and broken Seiko watch that was not properly adjusted after the simple battery repair, and Delton Hayes Jewelers refuses to fix it.
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