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Businiess name:
Delton Hayes Jewelers
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Review by:
citysearch c.
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Review content:
\r
Okay, so I know the few thousands I have dropped at Dalton Hayes didn't keep them in business and the few thousands I won't spend there now won't close them down - I was a very minor drop in their bucket. However, they were wonderful about working with me in jewelry design. The last thing I did there, less than 2 years ago, was design a ring with a center diamond and 6 fairly large baguettes. Today I noticed one of the baguettes was broken in half. The ring is not a delicate design, in fact, it is quite chunky. I took the ring back thinking there must have been a flaw in the diamond or a flaw in the way it was set to have a diamond break in half when all their corners were protected and undamaged and the hardest hit it had ever received was an occasional bang on a pan while doing dishes. Shouldn't a diamond last longer than two years with normal wear and tear? I truly was surprised when their best offer was to give me an insurance brochure and suggest I take out jewelry insurance in the future. In googling ""low end"" stores and diamond places I saw most came with a warrantees- if it were their diamond and they did the setting, they would replace the diamond if ever there was a problem - but not so Dalton Hayes. Sometimes ""high end"" is in price only not in customer service.
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