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Businiess name:
Bj's Restaurant & Brewhouse
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Review by:
citysearch c.
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Review content:
The food was nothing spectacular. Ordered Mediterranean deep dish pizzas. Not much sauce and the chicken was dry. The stuffed mushrooms were tasteless & the dipping sauce was all grease. The child?s grilled cheese & salad was just what I expected but the oil/vinegar dressing wasn?t premixed & the balsamic vinegar was very overpowering.
It took over 2 hours for delivery on a Friday afternoon & we live only 1 mile away. The food was cold when it did arrive. When I called to check on the status of our order, I was told it had just left but they could only look it up by the contents of my order. It?s a third-party delivery company and BJ?s doesn?t take orders directly for delivery to expedite the process.
BJ?s did call back & refund my delivery fee but should have been proactive & called to alert me to the expected delay & maybe offered a coupon for a future visit. Ordering for delivery is supposed to offer convenience and an enjoyable experience.
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