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Businiess name:
Woodland Mills
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Review by:
citysearch c.
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Review content:
The bookcase I ordered was indeed slower in being shipped than the original estimate. However, my experience was very different than that reported by others here. When I contacted the company, they did explain that due to the horrible weather in the NE they did not receive the wood deliveries they were counting on. Then, when they finally did and completed my order, the package received a FEDEX tracking but was not shipped for another 4-5 days, due to yet another storm. Throughout this process Jerry C. kept me updated and I find his attitude very professional. When the package finally arrived, it was damaged (obviously dropped on one corner during transportation). I emailed Jerry and that same day he had replacements sent to me. Despite the wait that was longer than the 2 weeks estimate, I am very happy I ordered from this company and I am very happy with the quality of the final product. Moreover, Jerry examined photos I sent him of the other furniture I wanted to match and then provided personalized advice for staining/ finishing. I am happy with this order
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