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Businiess name:
Helga's Pet Grooming Plus
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Review by:
citysearch c.
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Review content:
We have being going to Helga’s for 4 years. Not sure what happened with the one star reviews. As stated in one of those reviews, Helga’s is always busy. That is because they do an outstanding job for outstanding prices. If the customers who left one star reviews were unhappy with the services that they received, they should have said something at the time. Helga’s would have made it right or probably not charged them at all. \r
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Mike, Helga, and their crew are top notch. They truly care for all of the dogs that they groom. Our 9 year old Lab had patches of hair falling out with itchy skin when we moved here to San Antonio 4 years ago due to new found San Antonio allergies. The vet was charging us for visits and steroids. They also told us that we could try medicated baths. We took him to Helga’s, and they knew just what to do. We’ve taken him there every week since for his medicated bath, which is very reasonably priced for all of the work that they do. His coat looks better than ever, no vet steroids needed. He also loves to go to Helga’s. We say, “You want to go to the groomer?” and he gets very excited and runs to the door to leave.\r
We recently adopted a foster dog that we had taken in from Animal Care Services in San Antonio. He had large, deep gashes on his legs and was matted, dirty, and very scared. Helga’s groomed him for free and even helped to clean out his wounds. Helga’s will groom a shelter or city dog or cat for free within 6 weeks of adoption. These are people that truly care about animals. Our new dog came out looking wonderful. Both dogs now happily go for regular baths nearly every week. \r
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Helga herself took my husband on a tour of the facility, showing him everything and explaining how they completely sanitize everything, even the temporary holding crates, every night before they close. She said they do that to make sure that animals don’t catch anything from each other, such as conditions like mange. She said that she would feel awful if something like that happened. Like I said, these people really care about your animals this way. Ask about the sanitary procedures at other groomers. You will find them to be very variable.\r
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Helga’s is one of the best independent businesses we’ve ever found. Please give them a try. You will be happy. If you are not happy, tell them. They will make it right.\r
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