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Businiess name:
Peterson Oil Service
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Review by:
citysearch c.
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Review content:
I have been a Peterson oil customer since 1989,my father since 1964 My grandfather worked for them for many years,you would think this would mean something to them. Recently my 80 year old father had a oil burner problem and called for service,he was told that because he had not purchased any oil from them recently he was no longer a customer and they do not do service calls for non customers as they do not make any money on service calls even though they charge 75.00 dollars per hour.my father explained to them he could not afford the high cost of oil and was cutting back the use of his heat and using a pellet stove to supplement,thats why he does not buy oil as often. The last tank lasted him 2 years. I live next door to him with a similar situation and was told I was no longer a customer even though I spend thousands of dollars per year purchasing fuel from their gas station near my house.Bear in mind Peterson installed both of these heating systems originaly and they are both problematic.Their customer service rep was rude to me and my father.I could never recommend them to anyone for oil as they are the highest price in the area and there service department is horrible. we switched to another oil company who serviced our equipment right away and also explained that it was installed incorrectly,that is why we have had so many problems.
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