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Businiess name:
Maita Toyota of Sacramento
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Review by:
citysearch c.
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Review content:
This is the Maita Toyota response to the review below. Thanh (the customer) was told by Dean our Internet Salesman by phone a couple times prior to him coming in, that the Internet special price on the vehicle he wanted, would not be discounted. The Prius he was interested in was discounted $4000 and was the lowest priced vehicle of its type in the area. When Thanh came to our Dealership and asked to talk to the Manager, I welcomed him into my office and we conversed for 5 minutes or so. I explained to him like Dean had, that the vehicle price would not be reduced. The conversation had gone fine up until this time. Once Thanh realized he was not going to be able to negotiate a better deal for his friend, he became loud and indignant.\r
I felt sorry for the young lady that the vehicle was for and eventually provided an additional $150 savings. Never once did I raise my voice nor did I ever say I did not want their business.\r
I have worked at Maita Toyota for over 35 years and have always made customer service a #1 priority.\r
Dave Klingensmith
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