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Businiess name:
The Harbour Grill Steak & Sushi
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Review by:
citysearch c.
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Review content:
Unprofessional and unprepared.\r
On a recent stormy evening I took my wife and baby to the “Harbor Grill” restaurant near our home. Before entering I briefly looked at the menu posted on the window by the entrance door out of curiosity. I wasn’t worried about the prices, but wanted to make sure they had the steak I was craving in my mind. Nothing made sense to me, and so a server noticed my face, came outside and explained that that was the “catering menu”. How ridiculous I thought. Who window shops catering prices? This restaurant might know something that eludes me.\r
Anyway, we walk in and are showed to a table. Let me clarify that we are a forty something, fashionable and in great shape married couple. Our baby has been going to restaurants with us since he first left the house, so he is quiet and well behaved. One could argue that a family like ours could be featured in an ad for Bal Harbor Shops. I say this because we were insulted right away by our waitress when she announced “we do not serve hamburgers or dairy products”. How rude I thought. The only time I eat hamburgers is when they are home made by my wife. She is so health conscious that she won’t eat them at all.\r
In the meantime my wife pulled out a tiny Gerber box of baby food from our bag and opened it. In less than a split second, our server lunged and grabbed another baby food box from our table without asking and held it up to the light and announced “THIS IS NOT KOSHER!” Needless to say we had everyone’s eyes on us. We remained in shock, as she said “Let me get my manager, I don’t think you can give this to your baby here.”\r
Unlike the server, the manager was not rude at all, but asked us to feed the baby outside and then come back in. I looked at the guy and said: “in the middle of the rain? Are you out of your mind”. He explained that the Rabbi would shut them down if he found out he allowed us to feed our baby in the restaurant!\r
As a common sense person I can think of several options for a situation like this. Aren’t managers supposed to be problem solvers? They could have offered to puree one of their dishes, or offer a room for feeding him, or at the very least they should know that Gerber has kosher foods! We didn’t know, because it is not our business to know. Are babies not people that a restaurant that follows religious restrictions is not prepared for them? They asked us to denigrate our family by feeding our baby outside like a dog in the rain!\r
These people are not only rude but so omnipotent that they managed to delete our review on Urban Spoon. Please do not support them.\r
By the way, my mom is Jewish. Thank god she didn’t raise me a fanatic.\r
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