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Businiess name:
Sahara RV Center
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Review by:
citysearch c.
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Review content:
If you are looking for someone to ruin your vacation, you have come to the right place. \r
We contracted with SAHARA RV to rent an RV for our vacation, giving them a $100 deposit. They were real firm on us signing a cancellation policy which states “A DEPOSIT of $100.00 is required to GUARANTEE YOUR RESERVATION. (Their emphasis). The policy says that you will lose half of your deposit if you cancel 5 days out, lose all of it if you cancel 4 days out. We paid our money to guarantee rental RV. \r
Two days prior to the rental, they call and say that the unit will not be ready on time, 9:00 am, it would be a couple hours late. We told them that even picking the unit up late, we still wanted it. We took a cab from our hotel over to Sahara RV around 1:00. The unit wasn’t ready. They said that it would be around 2:00 or 2:30. They then contacted me to tell me it would be after 3:30, would we like to look at a smaller unit. We looked at the Class C which was really tired and decided to cut out loss and leave. \r
We wasted an entire day trusting that these people were competent. The answer to that is decidedly NO. Neither competent nor capable. Gambling is part of Las Vegas but you shouldn’t have to gamble and loose on your vacation by dealing with SAHARA RV. \r
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