Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Dick Van Dyke Appliance World
|
|
Review by:
citysearch c.
|
|
Review content:
I would like to say I'm happy with the new GE- Frig. and your installers were very accommodating to our needs, and installed it professionally...They were Friendly, and happy to do the install .... I almost had to cancel buying the frig, and would have, except you wanted me to pay a 20% restocking fee that amounted to about $450.00 dollars.. We were informed our health care coverage was going up to around $260.00 a month, and thought it would be real difficult to now have to pay on top of that, the price of a new frig. at $210.00 a month to pay it off within 12 mo. to avoid all the finance fees..of a two year contract. That was why we tried to cancel the purchase .. But I was not going to pay you $450.00 for a restocking fee. I was willing to pay a restocking fee of about $50.00 but $450 is crazy.. So I have a new frig... It was needed ! I'll be sure to let everyone know about your restocking fee policy .... Thank you ! P.S. this was the second frig we had delivered because the first one was to wide by 1/2 in.. We asked at the time of purchase, if our measurements were off, and they had to take it back and exchange it for another one, would that be a problem, and we were told no. We were charged a restocking fee for that too.. More reasonable, something like $39.00.... I'm sorry if we caused your company's employees any bad feeling towards us as customers.... Again we are happy with the Frig. If you want to avoid this problem in the future, perhaps your people should make new policy to have your people go out to the homes, and take their own measurements, instead of depending on the customers measurements to be right. It would save you and the customer a lot of time and money ....
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|