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Businiess name:
The Crossings at Alexander Place
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Review by:
citysearch c.
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Review content:
My husband and I move often with his job. We have lived in a number of beautiful apartments. This was NOT one of them. \r
We set our move in date with the crossings so our moving truck could deliver our things. We also drove overnight to be there early to get things started. When we arrived at the crossings, they took us to our new apartment. Our ""new"" carpeting was disgusting and the apartment smelled bad. The walls had not been repaired or repainted, the refrigerator had old food in it, the back door would not close, the washer and dryer were not hooked up, a number of light bulbs were out,and the bathrooms were disgusting. There was mold in both toilets, and one still had feces in it. There is more to be said about the state of the apartment, but this gives you an idea. Obviously they forgot to prepare our apartment. We had to beg for them to pay for a hotel so they could get our apartment ready by the next day. They offered dinner since we were so angry, but later they refused to pay the whole bill.\r
Once we got back the next day the apartment was better. The maintenance men had to come back numerous times because they never did 100% of the job. Our stay was average. Our dog liked the dog park, but we were warned not to take her a few times because other renters had seen snakes. We had to pay a pet deposit and pet rent each month. \r
Shortly after we moved we received a large bill from them because our seven pound dog had ruined a spot in the carpet by the back door. We have never had problems anywhere else! They charged us over $1,000 to replace the carpet in the entire apartment. I read in another review that someone else was attacked with unacceptable bills after leaving. We payed the large amount over the course of a year. We just received a letter from them stating that we missed two payments and still owe them $150. Good thing my husband keeps great records and we have bank statements to prove them wrong. So, here we go again with them. And they never were able to explain to me what the pet deposit and rent cover.\r
If you want to live in an apartment that is looking to cheat you out of money this is your place!
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